FAQ
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To place an order with MagnaServ Medical, simply browse our website, add the desired products to your cart, and proceed to checkout. Follow the prompts to provide shipping information and payment details. If you encounter any issues, our customer support team is ready to assist you.
We accept a variety of payment methods to make your shopping experience convenient. Currently, we support major credit cards, including Visa, MasterCard, and American Express. Additionally, you can use PayPal for secure and hassle-free transactions.
Once an order has been confirmed, it enters our processing system to ensure prompt dispatch. Unfortunately, modifications or cancellations are not possible after this stage. We recommend reviewing your order carefully before completing the purchase.
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Once your order has been shipped, you will receive a confirmation email with tracking information. You can use the provided tracking number to monitor the status and expected delivery date of your package. If you have any concerns about your order’s status, feel free to contact our customer support team for assistance.
We want you to be completely satisfied with your purchase. If you receive a defective or incorrect item, please contact us within 14 days of receiving your order, and we will guide you through the return process. Please refer to our Returns and Exchanges page for more detailed information on our return policy.
Yes, we do offer international shipping to select countries. During the checkout process, you can enter your address to see if international shipping is available for your location. Please note that additional customs fees and import duties may apply, and customers are responsible for any such charges.